BetBlast Privacy Policy

At BetBlast Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This BetBlast Privacy Policy explains what information we collect when you use betblast.com, how we use it, who we share it with, and the rights you have over your own data. By registering an account, using our betblast login page, downloading our BetBlast app, or otherwise accessing our platform, you agree to the practices described below.

BetBlast Casino is operated by 3-102-937894 Limitada (registration number 3-102-937894), registered in Province 01 San José, Canton 02 Escazu, San Rafael, Costa Rica. S.I.L.V.E.R. Veil Group LTD (registration number HE 483922), registered in Larnaca, Cyprus, acts as our payment agent and processes certain payment-related data on our behalf. We hold a licence from the Tobique Gaming Commission, License No. 0000163, and we handle personal data in line with the regulatory standards this licence requires.

Information We Collect

We collect information directly from you when you create an account, deposit funds, request a withdrawal, contact our support team, or use our BetBlast login app on desktop or mobile. We also collect information automatically as you browse our site or use our BetBlast casino app.

• We gather registration details such as your name, date of birth, email address, phone number, and residential address.
• We collect identity verification documents, including government-issued ID, driving licence or passport, a selfie holding the document, and proof of address such as a recent bank statement or utility bill.
• We record financial information related to deposits and every BetBlast withdrawal, including payment method details, transaction amounts, and currency used.
• We track your gaming activity, including games played, bets placed, wagering history, and use of bonuses or promotions.
• We log technical data such as your IP address, device type, browser, operating system, and login timestamps whenever you use our betblast login or access our BetBlast casino app.
• We collect communication records when you contact us via LiveChat, email, or our FAQ support channels.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you interact with our site and BetBlast casino app. Our cookies help us secure your session, prevent fraud, and improve navigation. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some features, including a smooth betblast login experience.

How We Use Your Information

We use the data we collect to operate BetBlast Casino safely and efficiently, and to provide the services you expect from us.

• We use your information to verify your identity, confirm your age, and prevent underage or fraudulent access.
• We process deposits and every bet blast withdrawal request, including calculating any applicable fees under our anti-money-laundering procedures.
• We use your gaming and transaction history to detect suspicious activity and to run periodic random account checks required under our licence.
• We use contact details to send you important account notifications, security alerts, and, where you have opted in, promotional communications about bonuses and offers.
• We analyse aggregated data to improve our website, our BetBlast app, and our game selection from providers across our platform.
• We use support communications to resolve queries, complaints, and technical issues you report to our team.

Legal Basis and Data Sharing

We process your personal data based on the necessity of performing our contract with you, our legitimate interest in preventing fraud and money laundering, compliance with our licensing obligations, and, where applicable, your consent for marketing communications.

We do not sell your personal data to third parties. However, we may share information with:

• We share payment data with our payment agent, S.I.L.V.E.R. Veil Group LTD, and with payment providers such as card processors, e-wallets, and cryptocurrency gateways to process your deposits and withdrawals.
• We share verification documents with identity and anti-fraud verification providers to confirm your identity.
• We disclose information to regulators, including the Tobique Gaming Commission, where required by law or licence conditions.
• We may share data with law enforcement authorities if we are legally obliged to do so or to protect our rights and the safety of our players.
• We use trusted service providers for hosting, analytics, customer support, and marketing, all bound by confidentiality obligations.

International Data Transfers

Because we operate internationally and work with partners based in different countries, your data may be transferred outside your country of residence, including to Costa Rica and Cyprus. Where we transfer data internationally, we apply appropriate safeguards to keep your information protected to the standard described in this policy.

Data Security

We use industry-standard encryption, secure servers, and access controls to protect the personal and financial data you share with us, whether through our website or our BetBlast casino app. Our verification process, including checks on documents and periodic random reviews of accounts, helps us detect fraud and protect your funds. While we take every reasonable step to secure your information, no online system is completely immune to risk, and we encourage you to use strong, unique passwords for your BetBlast login and to avoid sharing account access with anyone.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by applicable gaming, anti-money-laundering, and tax regulations. Transaction records, identity verification documents, and communication logs may be kept for several years following account closure to satisfy our legal and regulatory obligations.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We are committed to helping you exercise these rights wherever they apply.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information in your account.
• You can request that we delete your data, subject to our legal retention obligations.
• You may object to or restrict certain processing, including marketing communications.
• You can withdraw consent for marketing at any time by updating your preferences or contacting our support team.
• You have the right to request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at support@betblast.com, or reach our complaints team directly at complaints@betblast.com.

Children's Privacy

Our services are strictly intended for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and our verification procedures are designed to detect and prevent underage registration.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, and we take steps, including monitoring for VPNs, proxies, or location-masking tools, to ensure our services are used only where permitted. If we identify access from a restricted jurisdiction, we reserve the right to suspend the account and review any associated data in line with our compliance obligations.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Where changes are significant, we will notify you through your registered email or via a notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or how to manage your BetBlast casino account, our support team is available 24/7 via LiveChat, email at support@betblast.com, or through our FAQ section. For complaints related to data handling, please contact complaints@betblast.com, and we will respond promptly to address your concerns.